Orders not Received

BS will not deal with the refund or resend if the tracking information shows the order has been delivered.

1. If the buyer does not receive the package, a non-delivery certification issued by the local post office with an official seal is necessary.
2. Tracking information alert. The tracking information shows Alert, the reasons are listed below:
3. a) Incorrect/insufficient address.
4. b) No such number.
5. c) Unknown recipient.
6. d) Refused.
7. e) Do not pick up in time.
8. f) No safe delivery location.
9. g) Uncleared customs.